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SITEL Jobs opening for freshers in Hyderabad
Company SITEL
Website www.SITEL.com
Eligibility B.Com, B.A, B.B.A
Experience 0 – 2 Years
Location Hyderabad
Job Role Customer Service Process
JOB SUMMARY:
Company Profile:
Sitel is a telemarketing and outsourcing business headquartered in Nashville, Tennessee. It maintains 108 sites in 21 countries.Prior to its acquisition by ClientLogic, described below, it had 70 call centers in 25 countries and over 30,000 employees. It maintains offices in its previous headquarters location of Omaha, Nebraska but its headquarters was moved to ClientLogic’s headquarters in Nashville.
The original SITEL (Systems International TELemarketing) was founded in 1985 by James F. Lynch, as a result of his purchase of HQ800, an answering service company owned by United Technologies, for just $165,000. After the signing of its first major client in 1988, Allstate Insurance, SITEL’s client list rapidly grew. Today the company serves many Fortune 500 companies, and some of the world’s largest, most well-known brands.In June 1985, SITEL became the first publicly traded, independent teleservices company and was listed on theNASDAQ through an initial public offering (IPO). Six months later, they moved from NASDAQ to the NYSE as ‘SWW’.In October 2006, SITEL announced a merger with Client Logic, another outsourcing firm. On January 30, 2007, ClientLogic Corporation finalized its acquisition of SITEL Corporation. Less than one month later, on February 20, 2007, ClientLogic announced it was adopting a new corporate name and global brand. The combined company would now be called Sitel (now in lowercase letters)
Job Description:
Bring support-services thinking and mind-set into all aspects of problem escalations
Become key partner with our SCS team for continually L1 competency enhancements
Ensure that continue to be aware of the latest technical & organizational developments and their relevance to the business
Build partnership with end customer (wherever applicable)
Good understanding on Information technology components
Analyzing & troubleshooting various hardware components (compute/storage/Network) issues quickly and effectively that can be administered remotely
Analyzing and troubleshooting Operating Systems issues quickly and effectively
Willingness to work in shifts and 24/7 model.
Candiate Profile
Job Requisites:
Age: 18 years to 35 years
Minimum Qualification: Intermediate pass
Maximum Qualification: Graduates (Undergrads can be considered but should not be regular college students)
Experience 0-1 year of experience in BPO/ Customer service industry. (Fresher will be preferred)
Communication skills: Exceptional Spoken English skills
Shifts Rotational UK shifts starting (Should be comfortable to work in all shifts)
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
Walk-In Venue Details:
Walk-In Date :- 24th June to 1st July 2016
Walk-In Time :- 12 PM
Walk-In Address:- Sitel India, 2nd floor, Block 2, Cyber Pearl, Hitech City, Hyderabad.
