HCL Job Openings for Freshers in Chennai

By Admin on December 30, 2016

Company HCL Technologies Limited

Website http://www.hcltechnologies.com

Eligibility Any Postgraduate

Experience Freshers

Location Chennai

Job Role Healthcare Voice & Non-voice Process

JOB Discribtion:

To assess and resolve enquiries, requests and complaints, primarily on the telephone, to ensure that customer enquiries are resolved at first point of contact.
To use sound judgment and take decisions within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction.
To provide customers with product and service information and upsell wherever raised by customers in their interactions.
Manage and update account wise customer interactions daily generated via work flows and queues.
Achieve key/critical performance targets
Ensure efficiency measures are met in accordance with performance targets and process guidelines
Participate and works as a member of the customer service team.
Use business tools and updates from industry knowledge to identify problem areas and document business requirements via various updates and training sessions.
Maintains effective work procedures as per client process work flows and HCL policy guidelines
Adhere to US healthcare compliance measures.on 31/12/2016, HCL Technologies Limited Walk-in interview for freshers for Healthcare Voice & Non-voice Process. Any Postgraduate candidates can attend the walk-in interview for the Healthcare Voice & Non-voice Process. Grab the great job opportunity to start your career as fresher. Before attend the walk-in interview, Candidates should go through the Job Profile, Qualification, Job Description etc., clearly given below.

HCL Technologies Limited Walk-in Any Postgraduate freshers 2017 for Healthcare Voice & Non-voice Process. HCL Technologies Limited plans to recruit Any Postgraduate candidates for the post of Healthcare Voice & Non-voice Process.

Company Profile:

Founded in 1976 as one of India’s original IT garage start-ups, today the HCL Group has expanded to four companies in India – HCL Infosystems, HCL Technologies, HCL Healthcare and HCL TalentCare. The group generates annual revenues of over US$ 6.5 billion with more than 110,000 employees from 100 nationalities operating across 31 countries, including over 500 points of presence in India.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

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